SCHEDULING POLICY
UPDATED: FEBRUARY 20, 2025
Online Booking: Clients book their appointments online through our website. This allows you to view available appointment slots and enables us to send you email confirmations for your appointment date and automated intake forms to ensure your massage experience is customized to your preferences.
Booking Fee Deposit: A 100% booking fee is required at the time of scheduling.
Confirmation: Once your booking is complete, you will receive an email confirmation with the details of your appointment. Please review this information carefully and contact us if any changes are needed. To ensure you receive notifications from us, please add our email address to your contact list.
Appointment Reminders: We will send you a reminder via email 48 hours before your appointment to help you remember your scheduled time. We ask that you confirm your appointment with a YES reply. Without reply, appointments are still scheduled and on the books. The only way to cancel or reschedule your appointment with Cape Saltie is to email or leave a voicemail.
Appointments are Non-Transferable: Appointments are strictly non-transferable. You cannot transfer your appointment to another person.
PROFESSIONALISM POLICY
UPDATED: FEBRUARY 20, 2025
Zero Tolerance Policy: Requests for inappropriate activity will NOT be tolerated. Discussion of a sexual nature between the client and the massage therapist is NEVER appropriate. This will be viewed as solicitation, and reported to local and deferal authorities under the guidelines of Cape Saltie's policies and procedures. The client and Therapist have rights to a completely clean, safe and comfortable environment.
Policy for a Positive Environment: Gossip, disrespectful language, or negative talk about others will not be tolerated in the studio. This applies to both staff and clients.
CANCELLATION POLICY:
UPDATED: FEBRUARY 20, 2025